Though the quality of the products we offer is very high, we believe the #1 asset of SGA is our service. If a client has a question or needs help, our fast and efficient phone and email support is available from Monday-Friday 8-5 EST.

If you have a problem, we are able to solve it more quickly if you submit the following information with your problem:

1. The name of the SGA product.
2. The exact version number of the product; in the Help-About menu.
3. Operating system.
4. The exact error message which is received. Screen shots can be very helpful.
5. A description of the exact nature of the problem, including exact steps to reproduce the problem.