Frequently Asked Questions

What does pricing entail?
Our pricing is three-fold.
1. Front-end software cost and conversion fee.
2. Monthly technical support fee.
3. There are optional minimal costs for additional training.
For more information on specific pricing for your company, please contact us. For more information on training, see training.

What are the major system requirements for your software?
See system requirements

How smoothly can I perform my year-end process?
Year-end processes are performed very smoothly with our system. You simply go to the "Month-End" menu in General Ledger and click on the "Close Out Year" option. That's it! The software does the rest!

How do I know who is signed on to SGA Accounting?
To find out who is signed on to SGA Accounting, go to the Sign On (name and password) screen and click on the "Advanced" button. Next, click on the "Sessions" button and then the "Select In Use" button. When you get to the "Select In Use" screen, the box located under the "Busy" heading will be checked by those names that are currently using the system.

How do I record a manual check?
In the Accounts Payable module, go to the main list of vendors and click on the vendor for which you would like to perform the operation. Go to the Browse menu and click on "A/P History." Choose the time frame and type of information (A/P, C/D) that you want to access and hit OK. Then highlight the invoice line that is appropriate and click the "Manual Check" button.

How do I void a check?
In the Accounts Payable module, go to the main list of vendors and click on the vendor for which you would like to perform the operation. Go to the browse menu and click on "A/P History." Choose the time frame and type of information (C/D) that you want to access and hit OK. Highlight the appropriate C/D line and click the "Void Check" button.

Can I change an invoice after it was entered?
No. If the invoice is still in a batch, you can delete the invoice line and re-enter it correctly. If the invoice has already been posted, you must void the invoice and re-enter the information.

Should everyone be out of the system while month-end update is running?
Yes. To help control this, the system stops users from doing entry until this procedure has finished.

How do I enter auditors' adjusting entries for the prior year?
To enter auditors' adjusting entries for the prior year, simply do a journal entry and change the transaction month/year to the month in the prior fiscal year that you wish to enter into. The computer will do any necessary closing entries and automatically update the current year balances up to the present.

Can I print checks by vendor name or vendor number?
Checks can be printed by both vendor name and number. To specify this aspect, go into the "Setup" menu in the Accounts Payable module of SGA Accounting. Click on "A/P Preferences." Then click on the check tab. Hit the edit key and go to the drop down menu by "Print checks by." There you can select whether you want to print checks by vendor name or by vendor number.